Política de envío
Shipping Destinations
We currently ship to European Union countries and selected international destinations.
Available shipping options will be displayed at checkout.
Processing Time
All orders are processed within less than 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Shipping Times
Estimated delivery times depend on your location:
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Spain: 2–4 business days
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European Union: 4–8 business days
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International: 7–14 business days
Delivery times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before completing your purchase.
Free shipping promotions may apply and will be clearly communicated on the Site.
Customs, Duties and Taxes
For shipments within the European Union, no customs duties apply.
For international orders outside the EU, customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.
Order Tracking
Once your order has shipped, you will receive a tracking number via email where available.
Please allow up to 24 hours for the tracking information to update.
Lost or Delayed Packages
Envision Posters is not responsible for delays caused by the shipping carrier or customs clearance.
If your order appears to be lost or significantly delayed, please contact us at hello@envisionposters.com, and we will assist you in investigating the issue.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping charges may apply.
Contact Information
For any shipping-related questions, please contact us at:
Email: hello@envisionposters.com